Integrate Deskpro with Site24x7

Send information between Deskpro and Site24x7 automatically, without writing any code, using Zoho Flow.

Build your own integrations between Deskpro and Site24x7

Connect Deskpro and Site24x7 with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Site24x7 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when any detail of a ticket is updated

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Alert generated

Triggers when a new alert is generated

Monitor created

Triggers when a new monitor is created

User added

Triggers when a new user is added

All Actions - Actions are the automated tasks

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Execute automation

Executes the selected IT automation template

Create milestone marker

Creates a new milestone marker

Schedule maintenance

Schedules a maintenance window

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Site24x7?

Site24x7 is a website monitoring service that lets you monitor your website, server, application, network, and user experience. It also provides insight about the various critical metrics like downtime, availability and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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