Integrate Deskpro with Yodiz
Send information between Deskpro and Yodiz automatically, without writing any code, using Zoho Flow.
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Create a task in Yodiz for new tickets created in Deskpro
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Yodiz for new tickets created in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in the selected user story in Yodiz.
Create a task in Yodiz for new tickets created in Deskpro
Deskpro + Yodiz
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Supported triggers and actions
Integrate Deskpro and Yodiz using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket updated
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Epic created
Triggers when a new epic is created
Issue created
Triggers when a new issue is created
Task created
Triggers when a new task is created in a user story
User story created
Triggers when a new user story is created
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create user story
Creates a new user story
Update epic
Updates the details of an existing epic
Create task
Creates a new task in the selected user story
Update user story
Updates the details of an existing user story
Create issue
Creates a new issue
Create epic
Creates a new epic
Update issue
Updates the details of an existing issue
Update task
Updates the details of an existing task
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Yodiz?
Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.
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