Integrate Device Magic with Helpshift
Send information between Device Magic and Helpshift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Helpshift following a form submission in Device Magic
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Helpshift each time a form is submitted in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new issue in Helpshift.
Create a new ticket in Helpshift following a form submission in Device Magic
Device Magic + Helpshift
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Supported triggers and actions
Integrate Device Magic and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Add note
Adds a private note to an existing issue
Add message
Adds a message to an existing issue
Create FAQ
Creates a new FAQ
Create issue
Creates a new issue
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Fetch user
Fetches the details of an existing user by email address
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
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What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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