Integrate FastField with Groove

Send information between FastField and Groove automatically, without writing any code, using Zoho Flow.

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Create a ticket in Groove whenever a new submission is made in FastField

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Groove for new form submission in FastField.

How it works
  1. The flow triggers when a new submission is created in FastField.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in FastField

FastField + Groove

Build your own integrations between FastField and Groove

Connect FastField and Groove with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate FastField and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission created

Triggers when a new submission is created

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket created

Triggers when a new ticket is created

Ticket tagged

Triggers when a ticket is tagged

Ticket closed

Triggers when a ticket is closed

Ticket opened

Triggers when a ticket is opened

Customer replied

Triggers when a customer replies to a ticket

Agent replied

Triggers when an agent replies to a ticket

Ticket deleted

Triggers when a ticket is deleted from trash

Note added

Triggers when a note is added to a ticket

Ticket priority changed

Triggers when a ticket's priority is changed

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Change ticket state

Changes the state of a ticket

Close ticket

Changes the state of a ticket to Closed

Find customer

Fetches customer profile details using email address

What is FastField?

FastField is a fully customizable mobile forms solution that lets you build and distribute digital forms for inspections, checklists, or any other data collection needs.

Forms Survey

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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