Integrate Fluent Support with Flow
Send information between Fluent Support and Flow automatically, without writing any code, using Zoho Flow.
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Create action items in your Flow for newly generated tickets in Fluent Support
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Flow for new tickets generated in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in the selected workspace in Flow.
Create action items in your Flow for newly generated tickets in Fluent Support
Fluent Support + Flow
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Supported triggers and actions
Integrate Fluent Support and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket reopened
Triggers when a ticket is reopened
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
Ticket created
Triggers when a new ticket is created
Tickets moved
Triggers when tickets are moved
Team created
Triggers when a new team is created
Project created
Triggers when a new project is created
Task updated
Triggers when the selected task is updated
Task created
Triggers when a new task is created
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch ticket
Fetches the details of an existing ticket
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Create task
Creates a new task in the selected workspace
Post comment
Posts a comment in the selected task
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
Similar apps
What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
