Integrate Formstack with Helpshift
Send information between Formstack and Helpshift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Helpshift whenever a new submission is made in Formstack
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Helpshift for new form submission in Formstack.
How it works
- The flow triggers when a new submission is added to the selected form in Formstack.
- Zoho Flow creates a new issue in Helpshift.
Create a ticket in Helpshift whenever a new submission is made in Formstack
Formstack + Helpshift
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Supported triggers and actions
Integrate Formstack and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Submission
Triggers when a new submission is added to the selected form
New Form
Triggers when a new form is created
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Create Submission
Creates a submission in the selected form
Add note
Adds a private note to an existing issue
Add message
Adds a message to an existing issue
Create FAQ
Creates a new FAQ
Create issue
Creates a new issue
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Fetch user
Fetches the details of an existing user by email address
What is Formstack?
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What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
