Integrate Formstack with LiveAgent
Send information between Formstack and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in LiveAgent when a form is submitted in Formstack
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in LiveAgent upon receiving a new form submission in Formstack.
How it works
- The flow triggers when a new submission is added to the selected form in Formstack.
- Zoho Flow creates a new ticket in LiveAgent.
Generate a ticket in LiveAgent when a form is submitted in Formstack
Formstack + LiveAgent
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Supported triggers and actions
Integrate Formstack and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Submission
Triggers when a new submission is added to the selected form
New Form
Triggers when a new form is created
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create Submission
Creates a submission in the selected form
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is Formstack?
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
