Integrate Freshdesk with Ronin
Send information between Freshdesk and Ronin automatically, without writing any code, using Zoho Flow.
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Add a new contact in Ronin whenever a new contact is added in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Ronin whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in Ronin.
Add a new contact in Ronin whenever a new contact is added in Freshdesk
Freshdesk + Ronin
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Supported triggers and actions
Integrate Freshdesk and Ronin using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Payment created
Triggers when a new payment is added
Project created
Triggers when a new project is created
Task added
Triggers when a new task is added
Expense created
Triggers when a new expense is created
Estimate created
Triggers when a new estimate is created
Contact created
Triggers when a new contact is created
Invoice created
Triggers when a new invoice is created
Client created
Triggers when a new client is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Create company
Creates a new company
Create group
Creates a new group
Create ticket
Creates a new ticket
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Create contact
Creates a new contact
Create expense
Creates a new expense
Create invoice
Creates a new invoice
Create client
Creates a new client
Create task
Creates a new task
Create estimate
Creates a new estimate
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Ronin?
Ronin is an online invoicing and time tracking web application that lets you track payments, send estimates, manage clients, and more.
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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