Integrate Freshservice with Razorpay
Send information between Freshservice and Razorpay automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
Invoice paid
Triggers when an invoice is paid
Refund created
Triggers when a refund is created
Payment event occurred
Triggers when the selected payment event has occurred
Payment failed
Triggers when a payment has failed
Subscription charged
Triggers when a new subscription is charged
Order paid
Triggers when an order is paid
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Create invoice
Creates a new invoice
Create order
Creates a new order
Create subscription
Creates a new subscription
Create normal refund
Creates a normal refund for the specified payment
Pause subscription
Pauses the specified subscription
Resume subscription
Resumes the specified subscription
Cancel subscription
Cancels the specified subscription
Fetch subscription
Fetches the details of an existing subscription
Fetch order
Fetches the details of an existing order
Fetch invoice
Fetches the details of an existing invoice
Fetch payment
Fetches the details of an existing payment by its ID
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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