Integrate Freshservice with TeamViewer
Send information between Freshservice and TeamViewer automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and TeamViewer using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Session added
Triggers when a new session is added
Contact added
Triggers when a new contact is added
User added
Triggers when a new user is added
Meeting scheduled
Triggers when a new meeting is scheduled
Device added
Triggers when a new device is added
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Add device
Adds a new device in the specified group
Fetch contact by name
Fetches the details of an existing contact by name
Schedule meeting
Schedules a new meeting
Share group
Shares a group with the specified user
Add contact
Adds a new contact
Add user
Adds a new user
Add session
Adds a new session in the specified group
Update user
Updates the details of an existing user
Unshare group
Unshares a group from the specified user
Update device
Updates the details of an existing device
Fetch contact by email address
Fetches the details of an existing contact by email address
Update meeting
Updates the details of an existing meeting
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is TeamViewer?
TeamViewer is a remote support software that helps you access remote computers, transfer files, and host online meetings and web conferences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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