Integrate Fulcrum with Helpshift

Send information between Fulcrum and Helpshift automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Helpshift following a form submission in Fulcrum

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Helpshift in response to each new form submission in Fulcrum.

How it works
  1. The flow triggers when a new record is created in Fulcrum.
  2. Zoho Flow creates a new issue in Helpshift.
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Create a new ticket in Helpshift following a form submission in Fulcrum

Fulcrum + Helpshift

Build your own integrations between Fulcrum and Helpshift

Connect Fulcrum and Helpshift with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Fulcrum and Helpshift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record updated

Triggers when an existing record is updated

New record

Triggers when a new record is created

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing issue

Add message

Adds a message to an existing issue

Create FAQ

Creates a new FAQ

Create issue

Creates a new issue

Fetch issue

Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user

Fetches the details of an existing user by email address

What is Fulcrum?

Fulcrum lets you design custom forms and deploy them on multiple platforms. You can collect signatures, automatically capture location, and easily visualize collected data with reports.

Forms Survey

What is Helpshift?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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