Integrate Fulcrum with Helpshift
Send information between Fulcrum and Helpshift automatically, without writing any code, using Zoho Flow.
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Create a new ticket in Helpshift following a form submission in Fulcrum
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Helpshift in response to each new form submission in Fulcrum.
How it works
- The flow triggers when a new record is created in Fulcrum.
- Zoho Flow creates a new issue in Helpshift.
Create a new ticket in Helpshift following a form submission in Fulcrum
Fulcrum + Helpshift
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Supported triggers and actions
Integrate Fulcrum and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when an existing record is updated
New record
Triggers when a new record is created
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing issue
Add message
Adds a message to an existing issue
Create FAQ
Creates a new FAQ
Create issue
Creates a new issue
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Fetch user
Fetches the details of an existing user by email address
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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