Integrate Groove with Agendor
Send information between Groove and Agendor automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and Agendor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Person updated
Triggers when the details of a person is updated
Company updated
Triggers when the details of a company is updated
Deal created
Triggers when a new deal is created
Deal updated
Triggers when a the details of a deal is updated
Person created
Triggers when a new person is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
Create company deal
Creates a new company deal
Create company
Creates a new company
Create person
Creates a person .
Create person deal
Creates a person deal
Update deal status
Updates the status of the specified deal
Update company
Updates the details of the specified company
Update deal
Updates the basic details of the specified deal
Update person
Updates the details of the specified person
Fetch person
Fetch the details of the specified person
Fetch user
Fetches the details of the specified user
Fetch company
Fetches the details of an existing company
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Agendor?
Agendor is a Sales CRM solution that lets you create and manage sales funnels, monitor sales metrics and KPIs, track history of customer interactions and more.
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