Integrate Groove with Zoho Commerce
Send information between Groove and Zoho Commerce automatically, without writing any code, using Zoho Flow.
Build your own integrations between Groove and Zoho Commerce
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Supported triggers and actions
Integrate Groove and Zoho Commerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Delivered order
Triggers when an order is delivered
Product created
Triggers when a new product is created
Sales order payment received
Triggers when a sales order payment is received
New order
Triggers when a new order is received
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Canceled order
Triggers when an order is canceled
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Assign agent to ticket
Assigns an agent to a ticket
Find customer
Fetches customer profile details using email address
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Create product
Creates a new product
Create category
Creates a new category
Create variant
Creates a new variant for the specified product
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as void
Marks the status of the specified order as void
Update product
Updates the details of an existing product
Update variant
Updates the details of an existing variant
Mark order as confirmed
Marks the status of the specified order as confirmed
Mark order as shipped
Marks the status of the specified order as shipped
Update category
Updates the details of the existing category by ID
Fetch category by ID
Fetches the details of the existing category by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Zoho Commerce?
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
