Integrate Hiveage with Freshservice
Send information between Hiveage and Freshservice automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Hiveage and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New estimate
Triggers when a new estimate is created
New invoice
Triggers when a new invoice is created
New contact
Triggers when a new contact is created
New connection
Triggers when a new connection is created
New expense entry
Triggers when a new expense entry is created
New item
Triggers when a new item is created
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Create expense entry
Creates a new expense entry
Create estimate
Creates a new estimate
Create connection
Creates a new connection
Create contact
Creates a new contact
Create invoice
Creates a new invoice
Create item
Creates a new item
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
What is Hiveage?
Hiveage is online invoicing software for small businesses. You can send branded invoices, track expenses, and enable recurring invoices to manage subscriptions.
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What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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