Integrate LiveAgent with Asana
Send information between LiveAgent and Asana automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Asana for new tickets generated in LiveAgent
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Asana for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected project in Asana.
Add new tasks to your Asana for new tickets generated in LiveAgent
LiveAgent + Asana
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Supported triggers and actions
Integrate LiveAgent and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Task created
Triggers when a new task is created
Workspace or organization created
Triggers when a new workspace or organization is created
Team created
Triggers when a team is created in the selected organization
User added
Triggers when a new user is added in the selected workspace
Task section changed
Triggers when a change is made to a task section
Task completed
Triggers when an existing task is completed
Task tagged
Triggers when a task is tagged in the selected project
Tag added
Triggers when a new tag is added in the selected workspace
Task updated
Triggers when the details of an existing task are updated
Project created
Triggers when a new project is created
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Create project from template
Creates a new project from the selected template
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project in workspace
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create task in project
Creates a new task with custom fields in the selected project
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task
Fetches a task by its GID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
