Integrate LiveAgent with Delighted
Send information between LiveAgent and Delighted automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate LiveAgent and Delighted using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
Survey response created or updated
Triggers when a new survey response is created or updated
Person unsubscribed
Triggers when a person has unsubscribed from surveys
Survey response received
Triggers when a new response is received in a project
Survey response updated
Triggers when an existing survey response is updated in a project
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Send SMS survey
Send SMS platform survey
Send survey by email
Sends a survey by email
Add survey response
Creates a response for an existing survey
Create or updated person
Creates a new person. Updates the details if it already exists.
Unsubscribe person
Adds a person to your unsubscribe list
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Delighted?
Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.
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