

Integrate LiveAgent with DoneDone
Send information between LiveAgent and DoneDone automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in DoneDone for new tickets created in LiveAgent
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your DoneDone for new tickets generated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a task in the selected project in DoneDone.


Create a task in DoneDone for new tickets created in LiveAgent
LiveAgent + DoneDone

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Supported triggers and actions
Integrate LiveAgent and DoneDone using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Company created
Triggers when a new company is created

Ticket created
Triggers when a new ticket is created

Contact created
Triggers when a new contact is created

Task created
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks

Create ticket
Creates a new ticket

Add contact to group
Adds a contact to the selected group

Create company
Creates a new company

Create contact
Creates a new contact

Update ticket
Updates the details of an existing ticket

Remove contact from group
Removes a contact from the selected group

Update company
Updates the details of an existing company

Update contact
Updates the details of an existing contact

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Fetch company
Fetches the details of an existing company by ID, name, or email address

Create project
Creates a new project

Create task
Creates a task in the selected project

Add comment
Adds a comment to the specified task

Update task status
Updates the status of the specified task

Update task priority
Updates the priority of the specified task
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
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