Integrate LiveAgent with MessageBird
Send information between LiveAgent and MessageBird automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in MessageBird whenever a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in MessageBird each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in MessageBird.
Create a new contact in MessageBird whenever a new contact is created in LiveAgent
LiveAgent + MessageBird
Build your own integrations between LiveAgent and MessageBird
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Supported triggers and actions
Integrate LiveAgent and MessageBird using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
New channel message received
Triggers when a new channel message is received
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Start channel conversation
Starts a new channel conversation
Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to
Send SMS
Sends an SMS message
Create group
Creates a new group
Create contact
Creates a new contact
Send MMS
Sends a new MMS message
Send voice message
Sends a voice message
Add contact to group
Adds an existing contact into group by group ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Remove contact from group
Removes an already added contact from group by group ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is MessageBird?
MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.
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Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
