Integrate LiveAgent with MessageBird

Send information between LiveAgent and MessageBird automatically, without writing any code, using Zoho Flow.

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Create a new contact in MessageBird whenever a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in MessageBird each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in MessageBird.
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Create a new contact in MessageBird whenever a new contact is created in LiveAgent

LiveAgent + MessageBird

Build your own integrations between LiveAgent and MessageBird

Connect LiveAgent and MessageBird with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and MessageBird using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

New channel message received

Triggers when a new channel message is received

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Start channel conversation

Starts a new channel conversation

Reply to Conversation

Adds a new message to an existing conversation and sends it to the contact you're talking to

Send SMS

Sends an SMS message

Create group

Creates a new group

Create contact

Creates a new contact

Send MMS

Sends a new MMS message

Send voice message

Sends a voice message

Add contact to group

Adds an existing contact into group by group ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Remove contact from group

Removes an already added contact from group by group ID

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is MessageBird?

MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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