Integrate LiveAgent with Routee

Send information between LiveAgent and Routee automatically, without writing any code, using Zoho Flow.

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Add a new contact in Routee whenever a new contact is added in LiveAgent

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will log a new contact in Routee whenever a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Routee.
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Add a new contact in Routee whenever a new contact is added in LiveAgent

LiveAgent + Routee

Build your own integrations between LiveAgent and Routee

Connect LiveAgent and Routee with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Routee using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Contact added

Triggers when a new contact is added

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Add contact to group

Adds an existing contact to a specified group

Create contact

Creates a new contact

Blacklist contact

Adds an existing contact to the blacklist

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Remove contact from blacklist

Removes the specified contact from the blacklist

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Routee?

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web and API automation solutions for corporations. It lets you craft interactive and engaging campaigns easily and efficiently using its advanced SMS services

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

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