Integrate LiveAgent with SMS Alert
Send information between LiveAgent and SMS Alert automatically, without writing any code, using Zoho Flow.
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Create a new contact is in SMS Alert each time a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in SMS Alert whenever a new contact is added in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a contact in the specified group in SMS Alert.
Create a new contact is in SMS Alert each time a new contact is created in LiveAgent
LiveAgent + SMS Alert
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Supported triggers and actions
Integrate LiveAgent and SMS Alert using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Send SMS
Sends an SMS
Schedule SMS
Schedules an SMS
Create contact
Creates a contact in the specified group
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is SMS Alert?
SMS Alert is an SMS automation service that provides automated drip campaigns, automated retry, insights and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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