Integrate LiveAgent with Toggl Track
Send information between LiveAgent and Toggl Track automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Toggl Track for new tickets generated in LiveAgent
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Toggl Track for newly generated tickets in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected project in Toggl Track.
Add new tasks to your Toggl Track for new tickets generated in LiveAgent
LiveAgent + Toggl Track
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Supported triggers and actions
Integrate LiveAgent and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Tag created
Triggers when a new tag is created in the selected workspace
Time entry updated
Triggers when a time entry is updated
Time entry created
Triggers when a new time entry is created
Project updated
Triggers when a project is updated in the selected workspace
Client created
Triggers when a new client is created in the selected workspace
Project created
Triggers when a new project is created in the selected workspace
Task created
Triggers when a new task is created in the selected workspace
Task updated
Triggers when a task is updated in the selected workspace
Client updated
Triggers when a client is updated in the selected workspace
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Create task
Creates a new task in the selected project
Create project
Creates a new project in the selected workspace
Create client
Creates a new client in the selected workspace
Fetch time entry
Fetches the details of existing time entry by ID or start and end date
Fetch task
Fetches the details of an existing task by ID
Fetch client
Fetches the details of the existing client by ID or name
Fetch project
Fetches the details of an existing project by ID or name
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
