Integrate LiveChat with ZappHub
Send information between LiveChat and ZappHub automatically, without writing any code, using Zoho Flow.
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Generate a contact in ZappHub for every new live chat session in LiveChat
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will generate a new contact in ZappHub every time there is a new live chat session in your LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
Generate a contact in ZappHub for every new live chat session in LiveChat
LiveChat + ZappHub
Build your own integrations between LiveChat and ZappHub
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Supported triggers and actions
Integrate LiveChat and ZappHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor queued
Triggers when a visitor is queued
Chat ended
Triggers when a chat is ended
Chat created
Triggers when a new chat is created
Message delivered
Triggers when a message is delivered successfully
Message sent or received
Triggers when a new message is sent or received
All Actions - Actions are the automated tasks
Resume chat
Restarts an archived chat
Close chat
Closes an existing chat
Create agent
Creates a new chat agent for the current device
Send message
Sends a new text message to the specified phone number, group, or broadcast list.
Add participants to group
Adds the specified participants to an existing group using their phone numbers
Create contact
Creates a new user contact in the internal contacts agenda of the WhatsApp device connected
Update contact
Updates the details of an existing contact using WhatsApp contact ID
Remove participant from group
Removes the specified participants from an existing group by phone number
Revoke group invite
Revokes the specified group invite code
Fetch group invite code
Fetches the invite URL for an existing group
Fetch contact
Fetches the details of an existing contact using WhatsApp ID or phone number
Validate phone number
Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is ZappHub?
ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
