Integrate Octadesk with SmartSurvey
Send information between Octadesk and SmartSurvey automatically, without writing any code, using Zoho Flow.
Build your own integrations between Octadesk and SmartSurvey
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Supported triggers and actions
Integrate Octadesk and SmartSurvey using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization added
Triggers when a new organisation is added
Customer added
Triggers when a new customer is added
Ticket added
Triggers when a new ticket is added
Agent added
Triggers when a new agent is added
New response
Triggers when there is a new response in the selected survey
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create organization
Creates a new organization
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Create person
Creates a new person
Update product
Updates the details of an existing product
Update organization
Updates the details of an existing organization
Fetch requester
Fetches the details of an existing requester using email address
Fetch organization
Fetches the details of an existing organization by name
Fetch person
Fetches the details of an existing person using email address
Search ticket
Search for an existing ticket
Create contact
Creates a new contact in the selected list
Fetch response
Fetches a response by ID
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
Similar apps
What is SmartSurvey?
SmartSurvey is an online questionnaire and survey tool. You can create different types of surveys, build custom reports, and create word clouds to identify trends.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
