Integrate Pipefy with ServiceNow
Send information between Pipefy and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Pipefy and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New card
Triggers when a new card is created in the selected pipe
Card expired
Triggers when a card expires in the selected pipe
Card moved
Triggers when a card is moved in the selected pipe
Card done
Triggers when a card is done in the selected pipe
Card late
Triggers when a card in the selected pipe exceeds maximum lead time
Card overdue
Triggers when a card is overdue in the selected pipe
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create card
Creates a card in the selected pipe
Delete card
Deletes the selected card
Create incident
Creates a new incident record
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Update record
Updates the details of an existing record in the specified table
Update incident
Updates the details of an existing incident record
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch user
Fetches the details of an existing user
Fetch incident
Fetches the details of an existing incident record by ID
What is Pipefy?
Pipefy is a process management tool with features such as advanced reports, private pipes, process templates, and conditional logic.
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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