Integrate ServiceDesk MSP On-Premises with Copper

Send information between ServiceDesk MSP On-Premises and Copper automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk MSP On-Premises and Copper

Connect ServiceDesk MSP On-Premises and Copper with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk MSP On-Premises and Copper using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated in template

Triggers when the details of an existing request is updated in the selected template

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request created

Triggers when a new request is created

Task added

Triggers when a new task is added

Lead updated

Triggers when any detail of an existing lead is updated

Person updated

Triggers when any detail of an existing person is updated

Activity created

Triggers when a new activity is created

Opportunity created

Triggers when a new opportunity is created

Person added

Triggers when a new person is added

Lead created

Triggers when a new lead is created

All Actions - Actions are the automated tasks

Create request

Creates a new request

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Create project

Creates a new project

Create opportunity

Creates a new opportunity

Add person

Adds a new person

Create activity

Creates a new activity for a person, company, opportunity, or lead

Create or update lead

Creates or updates the details of a lead

Create company

Creates a new company

Create task

Creates a new task

Update opportunity

Updates the details of an existing opportunity

Update person

Updates the details of an existing person

Update company

Updates the details of an existing company

Update project

Updates the details of an existing project

Fetch person

Fetches the details of a person by email

Fetch project

Fetches the details of an existing project by name

Fetch opportunity

Fetches the details of an existing opportunity by name

Fetch company

Fetches the details of an existing company by name

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

What is Copper?

Copper is CRM software for Google applications. It lets you work with contextual data, manage deals from Gmail, and view data from multiple sources before making a decision.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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