Integrate ServiceDesk MSP On-Premises with Instabot
Send information between ServiceDesk MSP On-Premises and Instabot automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk MSP On-Premises and Instabot
Connect ServiceDesk MSP On-Premises and Instabot with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk MSP On-Premises and Instabot using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Create user
Creates a new user
Update user
Updates the details of an existing user
Fetch user
Fetches the details of an existing user using email address
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
What is Instabot?
Instabot is a conversational chatbot and support platform that lets you integrate a chatbot in your website. It helps you capture contacts, answer questions, and book meetings instantly.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
