Integrate SimplyBook with Twilio

Send information between SimplyBook and Twilio automatically, without writing any code, using Zoho Flow.

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Initiate an SMS notification from Twilio following a booking in SimplyBook

Inform customers promptly about their bookings via SMS for clear communication. This flow will automate sending an SMS through Twilio for any new booking made in SimplyBook.

How it works
  1. The flow triggers when a new booking is created in SimplyBook.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Initiate an SMS notification from Twilio following a booking in SimplyBook

SimplyBook + Twilio

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Supported triggers and actions

Integrate SimplyBook and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Booking canceled

Triggers when a booking is canceled

Booking event occurred

Triggers when a booking event, such as booking creation, booking cancellation, or booking modification, occurs in Simplybook

Booking created

Triggers when a new booking is created

Booking updated

Triggers when the details of an existing booking are updated

Client created

Triggers when a new client is created

SMS message sent or received

Triggers when a new SMS is sent or received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create note

Creates a new note

Create client

Creates a new client

Create booking

Creates a new booking

Update note

Updates the details of an existing note

Update client

Updates the details of an existing client

Update booking

Updates the details of an existing booking

Fetch booking

Fetches the details of an existing booking using ID

Fetch product

Fetches the details of an existing product using ID

Fetch service

Fetches the details of an existing service using ID

Fetch note

Fetches the details of an existing note using ID

Fetch provider

Fetches the details of an existing provider using ID

Get first available slots

Returns the first available slots for the selected service, provider, and date.

Fetch ticket by code

Fetches the details of an existing ticket using ticket code

Fetch client

Fetches the details of an existing client using ID

Search product

Searches the details of an existing product using product name

Search provider

Searches the details of an existing provider using provider name

Search service

Searches the details of an existing service using service name

Search client

Searches the details of an existing client using client name and email address

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is SimplyBook?

SimplyBook is appointment and scheduling software that allows your clients to book your services online at any place, any time (24/7), and on any device while offering a variety of flexible features.

Bookings/Scheduling

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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