Integrate SolarWinds Service Desk with Email Octopus
Send information between SolarWinds Service Desk and Email Octopus automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and Email Octopus using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Release
Triggers when a new release is created in your service desk
New Incident
Triggers when a new incident is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
Campaign clicked
Triggers when a link in the selected campaign is clicked
Subscriber added
Triggers when a new subscriber is added to the selected list
Complaint received
Triggers when there is a complaint about the selected campaign
Unsubscription made
Triggers when someone unsubscribes from the selected campaign
Campaign opened
Triggers when the selected campaign is opened
Campaign bounced
Triggers when the selected campaign bounces
All Actions - Actions are the automated tasks
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add subscriber
Adds a new subscriber to the selected list
Update contact
Updates the details of the selected contact
Delete contact
Deletes an existing contact from the selected list
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is Email Octopus?
Email Octopus is an email marketing tool. It lets you create campaigns from templates, assess campaign performance with in-depth data and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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