Integrate SupportBee with Apptio Targetprocess

Send information between SupportBee and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Create a task in Apptio Targetprocess for new tickets created in SupportBee

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Apptio Targetprocess for new tickets created in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Apptio Targetprocess for new tickets created in SupportBee

SupportBee + Apptio Targetprocess

Build your own integrations between SupportBee and Apptio Targetprocess

Connect SupportBee and Apptio Targetprocess with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

New bug

Triggers when a new bug is created

New team iteration

Triggers when a new team iteration is added

New task

Triggers when a new task is created

New feature

Triggers when new feature is created

New release

Triggers when a new release is created

New comment

Triggers when a new comment is added

New build

Triggers when a new build is created

New iteration

Triggers when a new iteration is added

New request

Triggers when a new request is created

New time record

Triggers when a new time record is created

New project

Triggers when a new project is created

New user story

Triggers when a new user story is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create request

Creates a new request

Create feature

Creates a new feature

Create task

Creates a new task

Create bug

Creates a new bug

Create time record

Creates a new time record

Create user story

Creates a new user story

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

Add requester to request

Creates a new requester and adds them to an existing request

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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