Integrate SupportBee with Asana

Send information between SupportBee and Asana automatically, without writing any code, using Zoho Flow.

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Create action items in your Asana for newly generated tickets in SupportBee

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Asana for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create action items in your Asana for newly generated tickets in SupportBee

SupportBee + Asana

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Supported triggers and actions

Integrate SupportBee and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

Task created

Triggers when a new task is created

Workspace or organization created

Triggers when a new workspace or organization is created

Team created

Triggers when a team is created in the selected organization

User added

Triggers when a new user is added in the selected workspace

Task section changed

Triggers when a change is made to a task section

Task completed

Triggers when an existing task is completed

Task tagged

Triggers when a task is tagged in the selected project

Tag added

Triggers when a new tag is added in the selected workspace

Task updated

Triggers when the details of an existing task are updated

Project created

Triggers when a new project is created

Project updated

Triggers when the details of an existing project are updated

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create project from template

Creates a new project from the selected template

Create subtask

Creates a new subtask under the specified task

Create project in team

Creates a new project in the selected team

Create story

Creates a new story for the specified task

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create project in workspace

Creates a new project in the selected workspace

Create task

Creates a new task in the selected project

Add task to section

Adds a new task to the specified section

Create task in project

Creates a new task with custom fields in the selected project

Update task in project

Updates the details (include custom fields) of an existing task

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

Fetch user

Fetches the details of an existing user by email

Fetch task

Fetches a task by its GID

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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