Integrate SupportBee with BigCommerce
Send information between SupportBee and BigCommerce automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and BigCommerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Customer Reply
Triggers when a customer replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
New Ticket
Triggers when a new ticket is created
New Agent Reply
Triggers when an agent replies to a ticket
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Cart created
Triggers when a new cart is created
Coupon created
Triggers when a new coupon is created
Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)
Product updated
Triggers when the details of an existing product are updated
Order created
Triggers when a new order is created
Subscriber updated
Triggers when any detail of an existing subscriber is updated
Product created
Triggers when a new product is created
Order status updated
Triggers when the status of an existing order is updated
Subscriber created
Triggers when a new subscriber is created
Customer updated
Triggers when the details of an existing customer are updated
Customer created
Triggers when a new customer is added
Shipment created
Triggers when a new shipment is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create subscriber
Creates a new subscriber
Create customer
Creates a new customer
Add customer address
Adds address details to an existing customer
Create product
Creates a new product
Create coupon
Creates a new coupon
Create order
Creates a new order
Update subscriber
Updates the details of an existing subscriber
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch order
Fetches the details of an existing order by ID
Fetch product
Fetches the details of an existing product using product ID
Fetch customer
Fetches the details of an existing customer using ID
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
