Integrate SupportBee with Shortcut
Send information between SupportBee and Shortcut automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and Shortcut using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Customer Reply
Triggers when a customer replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
New Ticket
Triggers when a new ticket is created
New Agent Reply
Triggers when an agent replies to a ticket
Milestone created
Triggers when a new milestone is created
Story created
Triggers when a new story is created in a project
Comment added
Triggers when a new comment is added
Project created
Triggers when a new project is created
Epic created
Triggers when a new epic is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create team
Creates a new team
Create iteration
Creates a new iteration
Create category
Creates a new category
Create story
Creates a new story in the selected project
Create milestone
Creates a new milestone
Create epic
Creates a new epic
Create comment
Creates a new comment in a selected story
Create project
Creates a new project
Create label
Creates a new label
Update epic
Updates the details of an existing epic
Update label
Updates the details of an existing label
Update iteration
Update details of an existing iteration
Update story
Updates the details of an existing story
Update team
Update details of an existing team
Fetch epic
Fetch the details of an existing epic using ID
Fetch team
Fetch the details of an existing team using ID
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Shortcut?
Shortcut is a project management solution for software development that lets you integrate with the tools that you use, enable cross functional work, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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