Integrate SupportBee with Tick
Send information between SupportBee and Tick automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Tick for newly generated tickets in SupportBee
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Tick for new tickets generated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in Tick.
Create action items in your Tick for newly generated tickets in SupportBee
SupportBee + Tick
Build your own integrations between SupportBee and Tick
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Supported triggers and actions
Integrate SupportBee and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Customer Reply
Triggers when a customer replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
New Ticket
Triggers when a new ticket is created
New Agent Reply
Triggers when an agent replies to a ticket
New task
Triggers when a new task is created
New project
Triggers when a new project is created
New time entry
Triggers when a new time entry is created
New client
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Add user
Adds a new user
Create project
Creates a new project
Create time entry
Creates a new time entry
Create task
Creates a new task
Add client
Adds a new client
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
