Integrate SupportBee with Workstack

Send information between SupportBee and Workstack automatically, without writing any code, using Zoho Flow.

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Create action items in your Workstack for newly generated tickets in SupportBee

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Workstack for newly generated tickets in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in the selected todo in Workstack.
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Create action items in your Workstack for newly generated tickets in SupportBee

SupportBee + Workstack

Build your own integrations between SupportBee and Workstack

Connect SupportBee and Workstack with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Workstack using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

New todo

Triggers when a new todo is created in the selected project

New meeting

Triggers when a new meeting is created for the selected user

New todo list

Triggers when a new todo list is created in the selected project

New project

Triggers when a new project is created

New task

Triggers when a new task is created for the selected user

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create todo list

Creates a new todo list in the selected project

Create task

Creates a new task in the selected todo

Create meeting

Creates a new meeting

Create project

Creates a new project

Create todo

Creates a new todo in the selected project

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Workstack?

Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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