Integrate Teamwork Desk with Breeze

Send information between Teamwork Desk and Breeze automatically, without writing any code, using Zoho Flow.

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Create action items in your Breeze for newly generated tickets in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Breeze for fresh tickets initiated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Breeze.
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Create action items in your Breeze for newly generated tickets in Teamwork Desk

Teamwork Desk + Breeze

Build your own integrations between Teamwork Desk and Breeze

Connect Teamwork Desk and Breeze with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Breeze using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

New customer reply

Triggers when a customer sends a reply

New ticket

Triggers when a new ticket is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

Thread edited

Triggers when a thread in the selected inbox is edited

Task created

Triggers when a new task is created

Task updated

Triggers when a task is updated

Project created

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create to-do

Creates a new to-do in to-do list

Create to-do list

Creates a new to-do list for a task

Create project

Creates a new project

Create task

Creates a new task

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Breeze?

Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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