![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Integrate Teamwork Desk with Runrun.it
Send information between Teamwork Desk and Runrun.it automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create action items in your Runrun.it for newly generated tickets in Teamwork Desk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Runrun.it for fresh tickets initiated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Runrun.it.
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create action items in your Runrun.it for newly generated tickets in Teamwork Desk
Teamwork Desk + Runrun.it
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Runrun.it
Connect Teamwork Desk and Runrun.it with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Runrun.it using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Task created
Triggers when a new task is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Client created
Triggers when a new client is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches a ticket by ticket ID or keyword
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create post on enterprise wall
Creates a new post on enterprise wall
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create post on team wall
Creates a new post on team wall
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create task
Creates a new task
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create project
Creates a new project
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create client
Creates a new client
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create comment
Create a new comment
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Runrun.it?
Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.
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