Integrate Teamwork Desk with TeamWave

Send information between Teamwork Desk and TeamWave automatically, without writing any code, using Zoho Flow.

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Generate a task within your TeamWave for fresh tickets initiated in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in TeamWave for new tickets created in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in TeamWave.
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Generate a task within your TeamWave for fresh tickets initiated in Teamwork Desk

Teamwork Desk + TeamWave

Build your own integrations between Teamwork Desk and TeamWave

Connect Teamwork Desk and TeamWave with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

New customer reply

Triggers when a customer sends a reply

New ticket

Triggers when a new ticket is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

Thread edited

Triggers when a thread in the selected inbox is edited

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create activity

Creates a new activity

Create deal

Creates a new deal

Create event

Creates a new event

Create task

Creates a new task

Create person

Creates a new person

Create task list

Creates a new task list

Create organization

Creates a new organization

Create project

Creates a new project

Create milestone

Creates a new milestone

Update organization

Updates the details of an existing organization

Update event

Update the details of an existing event

Update task

Updates the details of an existing task

Update person

Updates the details of an existing person

Update deal

Updates the details of an existing deal

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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