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Integrate Teamwork Desk with Teamwork Projects
Send information between Teamwork Desk and Teamwork Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your Teamwork Projects for newly generated tickets in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Teamwork Projects for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Create action items in your Teamwork Projects for newly generated tickets in Teamwork Desk
Teamwork Desk + Teamwork Projects
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Build your own integrations between Teamwork Desk and Teamwork Projects
Connect Teamwork Desk and Teamwork Projects with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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New customer
Triggers when a new customer is created
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New customer reply
Triggers when a customer sends a reply
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New ticket
Triggers when a new ticket is created
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New ticket note
Triggers when a ticket note is added
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New agent reply
Triggers when an agent sends a reply
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Ticket assigned
Triggers when a ticket in the selected inbox is assigned
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Updated customer details
Triggers when the details of a customer are updated
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Thread edited
Triggers when a thread in the selected inbox is edited
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New task
Triggers when a new task is created in the selected project
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New milestone
Triggers when a new milestone is created in the selected project
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New task list
Triggers when a new task list is created in the selected project
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New company
Triggers when a new company is created
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New message
Triggers when a new message is created in the selected project
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New person in project
Triggers when a new person is added in the selected project
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New person
Triggers when a new person is added
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New project
Triggers when a new project is created
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New time entry
Triggers when a new time entry is created in the selected project
All Actions - Actions are the automated tasks
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Create ticket
Creates a new ticket
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Create customer
Creates a new customer
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Assign ticket
Assigns the selected ticket to a user
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Link task to ticket
Links a task to a ticket
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Reply to ticket
Adds a reply to the selected ticket
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Unassign ticket
Unassigns the selected ticket
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Update customer
Updates the details of an existing customer
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Update ticket
Updates an existing ticket
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Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
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Fetch ticket
Fetches a ticket by ticket ID or keyword
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Create milestone
Creates a new milestone in the selected project
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Add person
Adds a new person
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Create project
Creates a new project
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Create message
Creates a new message in the selected project
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Create time entry
Creates a new time entry in the selected project
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Create company
Creates a new company
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Create task
Creates a new task in the selected task list
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Fetch person
Fetches the details of a person by person ID or email address
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Fetch company
Fetches the details of an existing company
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Fetch project
Fetches the details of an existing project
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Fetch tag
Fetches the details of a tag by ID or name
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Fetch task
Fetches the details of an existing task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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