Integrate Teamwork Desk with Ultramsg
Send information between Teamwork Desk and Ultramsg automatically, without writing any code, using Zoho Flow.
Build your own integrations between Teamwork Desk and Ultramsg
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Supported triggers and actions
Integrate Teamwork Desk and Ultramsg using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
All Actions - Actions are the automated tasks
Link task to ticket
Links a task to a ticket
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Send WhatsApp audio
Sends a WhatsApp audio message
Send WhatsApp image
Sends a WhatsApp image
Send WhatsApp text message
Sends a WhatsApp text message
Send WhatsApp document
Sends a WhatsApp document
Send WhatsApp video
Sends a video in WhatsApp
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
What is Ultramsg?
UltraMsg is a messaging service that helps businesses send and receive WhatsApp messages, supporting multimedia, automation, and bulk messaging for customer support, notifications, and marketing.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
