Integrate Zendesk with Asana
Send information between Zendesk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Asana for newly generated tickets in Zendesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Asana for newly generated tickets in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in the selected project in Asana.
Create action items in your Asana for newly generated tickets in Zendesk
Zendesk + Asana
Build your own integrations between Zendesk and Asana
Connect Zendesk and Asana with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Task created
Triggers when a new task is created
Workspace or organization created
Triggers when a new workspace or organization is created
Team created
Triggers when a team is created in the selected organization
User added
Triggers when a new user is added in the selected workspace
Task section changed
Triggers when a change is made to a task section
Task completed
Triggers when an existing task is completed
Task tagged
Triggers when a task is tagged in the selected project
Tag added
Triggers when a new tag is added in the selected workspace
Task updated
Triggers when the details of an existing task are updated
Project created
Triggers when a new project is created
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create project from template
Creates a new project from the selected template
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project in workspace
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create task in project
Creates a new task with custom fields in the selected project
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task
Fetches a task by its GID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
