Integrate Zendesk with TeamWave

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Add new tasks to your TeamWave for new tickets generated in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your TeamWave for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in TeamWave.
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Add new tasks to your TeamWave for new tickets generated in Zendesk

Zendesk + TeamWave

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Supported triggers and actions

Integrate Zendesk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create activity

Creates a new activity

Create deal

Creates a new deal

Create event

Creates a new event

Create task

Creates a new task

Create person

Creates a new person

Create task list

Creates a new task list

Create organization

Creates a new organization

Create project

Creates a new project

Create milestone

Creates a new milestone

Update organization

Updates the details of an existing organization

Update event

Update the details of an existing event

Update task

Updates the details of an existing task

Update person

Updates the details of an existing person

Update deal

Updates the details of an existing deal

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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