Integrate Zoho Bookings with RingCentral

Send information between Zoho Bookings and RingCentral automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will initiate an SMS message from RingCentral in response to a new booking in Zoho Bookings.

How it works
  1. The flow triggers when an appointment is booked in Zoho Bookings.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Trigger an SMS notification via RingCentral upon a booking creation in Zoho Bookings

Zoho Bookings + RingCentral

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Supported triggers and actions

Integrate Zoho Bookings and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment marked as completed

Triggers when an appointment is marked as completed

Appointment marked as no-show

Triggers when an appointment is marked as no-show

Appointment canceled

Triggers when an appointment is canceled

Appointment booked

Triggers when an appointment is booked

Payment failure

Triggers when a payment fails

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

All Actions - Actions are the automated tasks

Create appointment

Creates a new appointment

Create service

Creates a new service

Update service

Updates the details of an existing service by service ID

Reschedule appointment

Reschedules appointment to another slot

Update appointment

Updates the details of an appointment

Fetch appointment

Fetches the details of an existing appointment by ID

Fetch service

Fetches the details of the selected service

Fetch availability

Fetches the details of the availability by resource ID or staff ID

Create contact

Creates a new contact

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Send SMS

Sends a new SMS to the specified phone number

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch extension

Fetches the details of the existing extension

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

What is Zoho Bookings?

Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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