Integrate Zoho Campaigns with ServiceDesk Plus On-Premises
Send information between Zoho Campaigns and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho Campaigns and ServiceDesk Plus On-Premises
Connect Zoho Campaigns and ServiceDesk Plus On-Premises with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Campaigns and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Campaign sent
Triggers when a campaign is successfully sent
Campaign created
Triggers when a new campaign is created
Campaign failed
Triggers when a campaign is paused, stopped, or cancelled
Contact unsubscribed from list
Triggers when a contact is unsubscribed from the selected list
Subscriber added to list
Triggers when a subscriber is added to the selected list
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Send campaign
Sends the selected campaign
Tag contact
Tags the specified contact
Add or update contact
Adds a contact to an existing list. Updates the details of the contact if it already exists.
Clone campaign
Creates a copy of an existing campaign
Create tag
Creates a new tag
Add contact to list
Adds a new contact to the specified list
Create list
Creates a list with the specified emails
Add contact to workflow
Adds a contact to the selected workflow
Update list
Updates the details of an existing list
Move contact to do-not-mail list
Moves the specified contact to the do-not-mail list
Associate list to campaign
Associates an existing list to the selected campaign
Untag contact
Untags the specified contact
Fetch contact
Fetches the details of an existing contact
Fetch contact from list
Fetches the details of a contact by email address
Fetch campaign report
Fetches the report for the specified campaign
Unsubscribe contact
Removes the specified contact from an existing list
Create change
Creates a new change
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is Zoho Campaigns?
Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
