Integrate Zoho Commerce with Twilio

Send information between Zoho Commerce and Twilio automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS through Twilio for every new order placed in Zoho Commerce

Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Twilio whenever new orders are generated in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a confirmation SMS through Twilio for every new order placed in Zoho Commerce

Zoho Commerce + Twilio

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Supported triggers and actions

Integrate Zoho Commerce and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product created

Triggers when a new product is created

New order

Triggers when a new order is received

Delivered order

Triggers when an order is delivered

Shipped order

Triggers when an order is shipped

Declined order

Triggers when an order is declined

Product updated

Triggers when the details of an existing product are updated

Confirmed order

Triggers when an order is confirmed

Canceled order

Triggers when an order is canceled

SMS message sent or received

Triggers when a new SMS is sent or received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create variant

Creates a new variant for the specified product

Create coupon

Creates a new coupon

Invite member to portal

Invites a member to the selected portal using email address

Create product

Creates a new product

Update product

Updates the details of an existing product

Mark order as shipped

Marks the status of the specified order as shipped

Mark order as delivered

Marks the status of the specified order as delivered

Update variant

Updates the details of an existing variant

Mark order as void

Marks the status of the specified order as void

Mark order as confirmed

Marks the status of the specified order as confirmed

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch product - By name

Fetches the details of an existing product by name

Fetch sales order

Fetches the details of an existing sales order

Fetch variant - By ID

Fetches the details of an existing variant by ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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