Integrate Zoho Commerce with Zoho Cliq
Send information between Zoho Commerce and Zoho Cliq automatically, without writing any code, using Zoho Flow.
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Instantly notify your team in Zoho Cliq when an order is cancelled in Zoho Commerce
Provide a heads-up on order cancellations to help your team quickly understand what went wrong. This flow will send a team chat notification via Zoho Cliq whenever an order is cancelled in Zoho Commerce.
How it works
- The flow triggers when an order is canceled in Zoho Commerce.
- Zoho Flow message as a bot on the specified channel in Zoho Cliq.
Instantly notify your team in Zoho Cliq when an order is cancelled in Zoho Commerce
Zoho Commerce + Zoho Cliq
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Supported triggers and actions
Integrate Zoho Commerce and Zoho Cliq using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
New order
Triggers when a new order is received
Delivered order
Triggers when an order is delivered
Shipped order
Triggers when an order is shipped
Declined order
Triggers when an order is declined
Product updated
Triggers when the details of an existing product are updated
Confirmed order
Triggers when an order is confirmed
Canceled order
Triggers when an order is canceled
New channel added
Triggers when a new channel is created in your organization
All Actions - Actions are the automated tasks
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Invite member to portal
Invites a member to the selected portal using email address
Create product
Creates a new product
Update product
Updates the details of an existing product
Mark order as shipped
Marks the status of the specified order as shipped
Mark order as delivered
Marks the status of the specified order as delivered
Update variant
Updates the details of an existing variant
Mark order as void
Marks the status of the specified order as void
Mark order as confirmed
Marks the status of the specified order as confirmed
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch product - By name
Fetches the details of an existing product by name
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By ID
Fetches the details of an existing variant by ID
Delete channel
Deletes the selected channel
Create channel
Creates a new channel
Post card to channel
Posts a card to the specified channel
Create thread
Creates a new thread using message ID
Add user status
Adds the specified status to an existing user
Message user
Sends a message to the specified user
Message as bot to user
Posts a message as a bot to the specified user
Message as bot on channel
Message as a bot on the specified channel
Add bot in a channel
Adds a bot to the selected channel
Add channel member
Adds a new channel member
Message in channel
Posts a message in a channel
Message to bot
Sends a message to the selected bot
Archive channel
Archives the selected channel
Update channel
Updates the details of an existing channel
Post card to chat
Posts a card to the specified chat
Update channel member role
Updates the role of a channel member
Message as bot
Posts message as the specified bot in the selected chat or channel
Unarchive channel
Unarchives the selected channel
Fetch user by name or email
Fetches an existing user by name or email address
Fetch team
Fetches the details of an existing team by name
Fetch channel
Fetches the details of an existing channel by name
Remove channel member
Removes the specified member from the selected channel
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is Zoho Cliq?
Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
