Integrate Zoho Desk with Harvest

Send information between Zoho Desk and Harvest automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Generate a new contact in Harvest each time a new contact is created in Zoho Desk

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in Harvest whenever a new contact is added in Zoho Desk.

How it works
  1. The flow triggers when a new contact is created in the selected portal in Zoho Desk.
  2. Zoho Flow creates a new contact in Harvest.
+

Generate a new contact in Harvest each time a new contact is created in Zoho Desk

Zoho Desk + Harvest

Build your own integrations between Zoho Desk and Harvest

Connect Zoho Desk and Harvest with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Desk and Harvest using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Article created

Triggers when a new article is created

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Agent updated

Triggers when the details of an agent is updated in the selected portal

Account created

Triggers when a new account is created in the selected portal

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Event updated

Triggers when the details of an event is updated

Contact updated

Triggers when the details of a contact is updated in the selected portal

Event created

Triggers when a new event is created in the selected portal

Ticket created

Triggers when a new ticket is created in the selected portal

Task updated

Triggers when the details of a task is updated in the selected portal

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Task created

Triggers when a new task is created in the selected portal

Contact created

Triggers when a new contact is created in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Article updated

Triggers when an existing article is updated

Ticket comment updated

Triggers when the selected ticket comment is updated

Ticket updated

Triggers when the details of the selected ticket is updated

Call created

Triggers when a new call is created in the selected portal

Product created

Triggers when a new product is created

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Call updated

Triggers when the details of a call is updated in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Account updated

Triggers when the details of the selected account is updated

Agent availability updated

Triggers when the availability of an agent is updated

Agent created

Triggers when a new agent is created in the selected portal

Ticket approval added

Triggers when a new ticket approval is added

Person assigned to project

Triggers when a person is assigned to a project

Time entry created

Triggers when a new time entry is created for today

Contact created

Triggers when a new contact is created

Task created

Triggers when a new task is created

Project updated

Triggers when the details of an existing project is updated

Task updated

Triggers when an existing task is updated

Client updated

Triggers when the details of an existing client are updated

Estimate created

Triggers when a new estimate is created

Person updated

Triggers when the details of an existing person is updated

Time entry updated

Triggers when an existing time entry is updated

Client added

Triggers when a new client is added

Person added

Triggers when a new person is added

Project created

Triggers when a new project is created

Expense updated

Triggers when the details of an existing expense are updated

Expense created

Triggers when a new expense is created

Invoice updated

Triggers when the details of an existing invoice are updated

Invoice created

Triggers when a new invoice is created

Estimate updated

Triggers when the details of an existing estimate are updated

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Create contract

Creates a new contract for the selected account

Create task comment

Creates a new comment in the specified task

Add agent to team

Adds the specified agent to the selected team

Create topic

Creates a new topic

Create ticket comment

Creates a comment in the selected ticket

Create agent

Creates a new agent in the selected organization

Create task

Creates a new task in the selected department

Create topic comment

Creates a comment for the specified topic

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Remove tag

Removes a tag from the specified ticket

Create product

Creates a new product in the selected organization

Create call

Creates a new call in the selected organization

Send email reply

Sends a reply for the specified ticket created in the email channel

Add tag

Adds a tag to the specified ticket

Create custom module record

Creates a new custom module record

Create contact

Creates a new contact in the selected organization

Add user to group

Adds the specified users to an existing group

Add ticket time entry

Adds time entry for an existing ticket

Add task time entry

Adds time entry for an existing task

Create event

Creates a new event in the selected organization

Create ticket

Creates a new ticket in the selected organization

Create account

Creates a new account in the selected organization

Create contact comment

Creates a comment in the selected contact

Create article

Creates a new article

Update ticket

Updates the details of an existing ticket

Update call

Updates the details of the specified call

Update contract

Updates the details of an existing contract

Edit ticket time entry

Edits the time entry of an existing ticket

Invite contact to the help center

Invites the specified contacts to help center

Update agent

Updates the details of an existing agent

Update ticket comment

Updates the comment for the specified ticket

Update contact comment

Updates the specified comment in the selected contact

Update ticket timer

Updates the timer of an existing ticket

Update account

Updates the selected account

Close ticket

Closes the specified tickets

Remove agent from team

Removes the specified agent from the selected team

Remove user from group

Removes the specified users from an existing group

Update topic

Updates the details of an existing topic

Update product

Updates the details of the selected product

Send custom channel reply

Sends reply for a ticket via the selected channel

Update KB user status

Updates the status of an existing KB user

Associate accounts to contact

Associates the specified account with the specified contact

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Update article

Updates the details of an existing article

Update task timer

Updates the timer of an existing task

Update call timer

Updates the timer of an existing call

Update task

Updates the details of an existing task

Move ticket

Moves the specified ticket to the selected department

Update agent availability

Updates the availability status of an existing agent

Update custom module record

Updates the details of an existing custom module record

Update contact

Updates the selected contact

Fetch contract

Fetches the details of an existing contract

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch KB user

Fetches the details of an existing KB user

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch task

Fetches the details of an existing task by ID

Fetch ticket

Fetches the details of an existing ticket

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch article

Fetches the details of an existing article

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch call

Fetches the details of a call based on the selected field

Fetch custom module record

Fetches the details of an existing custom module record

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch account

Fetches an existing account by name or ID

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch event

Fetches the details of an event based on the selected field

Trash contact

Moves selected contact to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Create invoice

Creates a new invoice

Update expense

Updates the details of an existing expense

Update estimate status

Updates the details of an existing estimate status

Start timer

Starts timer for today in the selected project

Create person

Creates a new person

Create invoice payment

Creates a new invoice payment

Create estimate

Creates a new estimate

Create time entry

Creates a new time entry for today

Create estimate item

Creates a new estimate item

Update invoice

Updates the details of an existing invoice

Create task

Creates a new task

Update contact

Updates the details of an existing contact

Create invoice item

Creates a new invoice item

Update client

Updates the details of an existing client

Update project

Updates the details of an existing project

Create project

Creates a new project

Add person to project

Adds a person to the selected project

Create expense

Creates a new expense

Create contact

Creates a new contact

Update time entry

Updates an existing time entry

Update task

Updates the details of an existing task

Update estimate

Updates the details of an existing estimate

Create client

Creates a new client

Add task to project

Adds a task to the selected project

Stop timer

Stops timer for today

Update estimate item

Updates the details of an existing estimate item

Update person

Updates the details of an existing person

Update invoice item

Updates the details of an existing invoice item

Fetch invoice

Fetches the details of an existing invoice by ID

Fetch time entry

Fetches the details of an existing time entry by ID

Fetch contact

Fetches the details of an existing contact by ID

Fetch estimate

Fetches the details of an existing estimate by ID

Fetch expense

Fetches the details of an existing expense by ID

Fetch client

Fetches the details of the specified client

Fetch project

Fetches the details of the specified project

Fetch person

Fetches the details of an existing person by ID

Fetch task

Fetches the details of an existing task by ID

Fetch client by name

Fetches the details of an existing client

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Harvest?

Harvest is an online time tracking application that lets you track expenses, manage projects, and automatically create invoices from expenses and billable time.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY