Integrate Zoho Desk with Trello

Send information between Zoho Desk and Trello automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zoho Desk and Trello

Connect Zoho Desk and Trello with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Desk and Trello using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent created

Triggers when a new agent is created in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Call created

Triggers when a new call is created in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Agent updated

Triggers when the details of an agent is updated in the selected portal

Ticket updated

Triggers when the details of the selected ticket is updated

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Account updated

Triggers when the details of the selected account is updated

Time entry created

Triggers when a new time entry is created in the selected task

Task created

Triggers when a new task is created in the selected portal

Task updated

Triggers when the details of a task is updated in the selected portal

Ticket comment updated

Triggers when the selected ticket comment is updated

Contact created

Triggers when a new contact is created in the selected portal

Product created

Triggers when a new product is created

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Event created

Triggers when a new event is created in the selected portal

Agent availability updated

Triggers when the availability of an agent is updated

Account created

Triggers when a new account is created in the selected portal

Ticket created

Triggers when a new ticket is created in the selected portal

Article updated

Triggers when an existing article is updated

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Contact updated

Triggers when the details of a contact is updated in the selected portal

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Article created

Triggers when a new article is created

Ticket approval added

Triggers when a new ticket approval is added

Call updated

Triggers when the details of a call is updated in the selected portal

Event updated

Triggers when the details of an event is updated

Comment added to a card in list

Triggers when a comment is added to any card in the selected list

Board created in team

Triggers when a new board is created in team

Member added

Triggers when a new member is added to the selected board

Comment added

Triggers when a comment is added to a card in Trello

Board created

Triggers when a new board is created

Card archived

Triggers when a card is archived

Card moved to list

Triggers when a card is moved to a list

Label created

Triggers when a new label is created

Activity created

Triggers when a new activity is created in Trello

Comment added to a card in board

Triggers when a new comment is added to any card in the selected board

List created

Triggers when a new list is created

Card created

Triggers when a new card is created

Notification received

Triggers when a new notification is received in Trello

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket in the selected organization

Send email reply

Sends a reply for the specified ticket created in the email channel

Remove tag

Removes a tag from the specified ticket

Record email reply

Records an email reply from the contact for the specified ticket created in the email channel

Create task

Creates a new task in the selected department

Create ticket comment

Creates a comment in the selected ticket

Generate ticket summary - Zia

Generates summary of the ticket using Zia's generative AI

Create product

Creates a new product in the selected organization

Create call

Creates a new call in the selected organization

Create contact

Creates a new contact in the selected organization

Find ticket tone and sentiment - Zia

Finds a tone and sentiment of the ticket using Zia's generative AI

Extract ticket key topics - Zia

Extracts key topics of the ticket using Zia's generative AI

Add agent to team

Adds the specified agent to the selected team

Create topic

Creates a new topic

Create contract

Creates a new contract for the selected account

Create topic comment

Creates a comment for the specified topic

Add ticket time entry

Adds time entry for an existing ticket

Add user to group

Adds the specified users to an existing group

Add task time entry

Adds time entry for an existing task

Create contact comment

Creates a comment in the selected contact

Create task comment

Creates a new comment in the specified task

Create agent

Creates a new agent in the selected organization

Create account

Creates a new account in the selected organization

Add tag

Adds a tag to the specified ticket

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create event

Creates a new event in the selected organization

Create article

Creates a new article

Create account comment

Creates a new comment in the selected account

Create custom module record

Creates a new custom module record

Generate ticket reply - Zia

Generates a ticket reply using Zia's generative AI

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Close ticket

Closes the specified tickets

Update agent availability

Updates the availability status of an existing agent

Update account

Updates the selected account

Update call

Updates the details of the specified call

Update agent

Updates the details of an existing agent

Update topic

Updates the details of an existing topic

Update article

Updates the details of an existing article

Update task

Updates the details of an existing task

Update call timer

Updates the timer of an existing call

Update custom module record

Updates the details of an existing custom module record

Remove user from group

Removes the specified users from an existing group

Dissociate accounts to contact

Dissociates the specified account with the specified contact

Move ticket

Moves the specified ticket to the selected department

Update task timer

Updates the timer of an existing task

Edit ticket time entry

Edits the time entry of an existing ticket

Update ticket

Updates the details of an existing ticket

Associate accounts to contact

Associates the specified account with the specified contact

Update ticket comment

Updates the comment for the specified ticket

Update ticket timer

Updates the timer of an existing ticket

Update KB user status

Updates the status of an existing KB user

Invite contact to the help center

Invites the specified contacts to help center

Send custom channel reply

Sends reply for a ticket via the selected channel

Update product

Updates the details of the selected product

Update contact

Updates the selected contact

Update contract

Updates the details of an existing contract

Remove agent from team

Removes the specified agent from the selected team

Update contact comment

Updates the specified comment in the selected contact

Fetch contract

Fetches the details of an existing contract

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch custom module record

Fetches the details of an existing custom module record

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch ticket

Fetches the details of an existing ticket

Fetch KB user

Fetches the details of an existing KB user

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch event

Fetches the details of an event based on the selected field

Fetch task

Fetches the details of an existing task by ID

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch call

Fetches the details of a call based on the selected field

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch article

Fetches the details of an existing article

Fetch account

Fetches an existing account by name or ID

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Trash contact

Moves selected contact to the recycle bin

Create organization

Creates a new organization

Add attachment to card

Adds one or more attachments to the specified card

Add members

Adds one or more members to the selected card

Create checklist

Creates a new checklist

Create comment

Creates a new comment in the selected card

Archive card

Archives a selected card

Create card

Creates a new card in the selected list

Add label to card

Adds an existing label to the selected card

Create checklist item

Creates a new checklist item

Create list

Creates a new list in the selected board

Create board

Creates a new board

Update card

Updates card name, due date, and description

Move card to list

Moves a card to a list on the selected board

Fetch card

Fetches card details for the specified card ID or card name

Fetch list by ID

Fetches a list based on its ID

Fetch checklist

Fetches the details of an existing checklist by its name

Fetch list

Fetches the details of an existing list by name

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Trello?

Trello is a team collaboration platform that lets you manage all your projects. You can list your tasks on cards, organize cards into lists, organize cards using color coded labels, and subscribe to boards that you want to stay updated on.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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