Integrate Zoho Forms with Helpshift
Send information between Zoho Forms and Helpshift automatically, without writing any code, using Zoho Flow.
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Create a new ticket in Helpshift following a form submission in Zoho Forms
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Helpshift for new form submission in Zoho Forms.
How it works
- The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
- Zoho Flow creates a new issue in Helpshift.
Create a new ticket in Helpshift following a form submission in Zoho Forms
Zoho Forms + Helpshift
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Supported triggers and actions
Integrate Zoho Forms and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Entry submitted - New version
Triggers when a new entry is submitted in the selected form
Entry submitted - Old version
Triggers when a new entry is submitted in the selected form
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing issue
Add message
Adds a message to an existing issue
Create FAQ
Creates a new FAQ
Create issue
Creates a new issue
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
Fetch user
Fetches the details of an existing user by email address
What is Zoho Forms?
Zoho Forms is a form builder solution that helps you create, share, and collect data through forms for all your business needs. You can also create custom data reports, configure email notifications, assign tasks and approvals to your team mates, and personalize your customer follow-up process.
Similar apps
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
