

Integrate Active Collab with ServiceDesk MSP On-Premises
Send information between Active Collab and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Active Collab and ServiceDesk MSP On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Task closed
Triggers when a task is closed

Task updated
Triggers when the details of an existing task is updated

Task list created
Triggers when a new task list is created in a project

Project created
Triggers when a new project is created

Comment added
Triggers when a comment is added to an object

Task moved
Triggers when a task is moved from one task list to another

Task created
Triggers when a new task is created

Request updated in template
Triggers when the details of an existing request is updated in the selected template

Request updated from an account
Triggers when the details of an existing request is updated from an account

Request created from an account
Triggers when a new request is created from an account

Request created
Triggers when a new request is created

Request created in template
Triggers when a new request is created in the selected template

Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks

Add comment to discussion
Adds a new comment to discussion

Create task
Creates a new task

Create project
Creates a new project

Add comment to task
Creates a new comment in the selected task

Create company
Creates a new company

Update project
Updates the details of an existing project

Update task
Updates the details of an existing task

Update company
Updates the details of an existing company

Move task
Moves the specified task to the selected task list

Fetch label
Fetches the details of an existing label by ID or name

Fetch project
Fetches the details of an existing project by ID or name

Fetch currency
Fetches the details of an existing currency by ID, name, or code

Fetch company
Fetches the details of an existing company by ID or name

Fetch user
Fetches the details of an existing user by email address

Fetch task
Fetches the details of an existing task

Fetch template
Fetches the details of an existing template

Fetch category
Fetches the details of an existing category by ID or name

Create request
Creates a new request

Create problem
Creates a new problem

Create change
Creates a new change

Create request note
Creates a note for the selected request

Associate request with problem
Associates an existing request with the specified problem

Update problem
Updates the details of an existing problem

Update request
Updates the details of an existing request

Update change
Updates the details of an existing change

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch change
Fetches the details of an existing change by display ID

Fetch problem
Fetches the details of an existing problem by ID
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
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What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
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