Integrate Active Collab with ServiceDesk Plus On-Premises
Send information between Active Collab and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Active Collab and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task closed
Triggers when a task is closed
Task updated
Triggers when the details of an existing task is updated
Task list created
Triggers when a new task list is created in a project
Project created
Triggers when a new project is created
Comment added
Triggers when a comment is added to an object
Task moved
Triggers when a task is moved from one task list to another
Task created
Triggers when a new task is created
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
All Actions - Actions are the automated tasks
Add comment to discussion
Adds a new comment to discussion
Create task
Creates a new task
Create project
Creates a new project
Add comment to task
Creates a new comment in the selected task
Create company
Creates a new company
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Update company
Updates the details of an existing company
Move task
Moves the specified task to the selected task list
Fetch label
Fetches the details of an existing label by ID or name
Fetch project
Fetches the details of an existing project by ID or name
Fetch currency
Fetches the details of an existing currency by ID, name, or code
Fetch company
Fetches the details of an existing company by ID or name
Fetch user
Fetches the details of an existing user by email address
Fetch task
Fetches the details of an existing task
Fetch template
Fetches the details of an existing template
Fetch category
Fetches the details of an existing category by ID or name
Create request
Creates a new request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Logic
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Custom functions
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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